Frequently Asked Questions (FAQ)
1. What is Wave Tumbled Creations?
Wave Tumbled Creations is a small, ocean-inspired business specializing in handmade jewelry and accessories crafted from shells and natural materials I collect. I also create other unique items featuring my original art and photography, from prints and decor to accessories. If you see it in my shop, it’s been thoughtfully and uniquely created by me.
2. Are your pieces made with real shells?
Yes! All shells are carefully hand-collected from beaches. I never use shells from live animals, and I’m committed to preserving the beauty of the ocean through ethical sourcing.
3. Can I request a custom order?
Absolutely! I love working on custom creations. Contact me directly with your ideas. We’ll collaborate to make something uniquely yours.
4. How should I care for my jewelry?
To keep your jewelry looking its best:
• Store it in a dry place.
• Avoid prolonged exposure to water, lotions, or perfumes.
• Clean gently with a soft cloth.
5. Do you ship internationally?
Currently, I ship within the U.S. and to select international locations. Shipping options and rates will be shown at checkout. If your country isn’t listed, feel free to reach out!
6. How long will it take to receive my order?
Processing time is typically 3–5 business days. Shipping time depends on your location and selected method. You’ll receive tracking details once your order ships.
Please note that custom orders may have a longer processing time.
7. What is your return policy?
Due to the handmade and one-of-a-kind nature of each piece, all sales are final. However, if there’s a problem with your order, please contact me and I’ll do my best to make it right.
8. Do you offer gift wrapping?
Yes! I offer gift wrapping upon request. Just leave a note at checkout if you’d like your order gift-wrapped.
9. How can I contact you?
You can reach me through the contact page on the site or email me directly at wavetumbledcreations@gmail.com or via instagram @WaveTumbledCreations I typically respond within 24–48 hours.
10. Can you tell me more about your tumblers?
Absolutely! Each tumbler is hand-etched freehand, not laser engraved, making unique and no replicated detail.
All tumblers are double-wall stainless steel, designed to keep drinks hot or cold for hours.
Yes, they can be personalized!
If you see a design in my shop that you’d like customized (like adding a name or special phrase), just leave a note at checkout or message me directly.
For custom requests, feel free to reach out via email or Instagram DM—I’d love to create something special just for you!
